Volumental scanners are designed to operate in a retail setting with normal WiFi traffic. During fairs and events, especially 2.4Ghz WiFi networks tend to be very crowded.
The hotspot on the scanner uses a 2.4Ghz network to communicate with the iPads, and if there is a significant amount of wifi traffic in the area surrounding the scanner, the iPads may have difficulties communicating with the scanner. This may result in a slower user experience or create issues when connecting iPads to the scanner’s hotspot.
In these environments the most reliable way is to run as much of the traffic through ethernet as possible. Below you can see an example of a good fair setup.
In this setup we have made sure that we have an Internet connection, through Ethernet, that connects the scanner.
The iPad is then connected to the router by using it’s 5Ghz network. Use the 5Ghz network, not the “normal” 2.4Ghz spectrum, since during fairs and events 2.4Ghz networks tend to be very crowded.
In the guide below you will learn how to setup an iPad to use the scanner via the routers network. Here you may find a recommended example of a router.
How to connect an iPad to a scanner via a router
1. Go into Wi-Fi settings and connect to the router's network. In this case the networks name is Volumental.
2. After connecting to the network, go into Safari and enter the scanners serial number.local. Example: for scanner vandra-906 enter vandra-906.local. In the address bar of Safari and press enter, and the following page should open (see picture below).
Note: If you’re unsure of the scanner's serial number, you can find it on a sticker in front of the scanner, close to the ethernet connector port.
3. Click the share icon and select “Add to Home Screen”.
4. Safari will now ask you to name your new home screen app. Press Add when you’re happy with your name.
5. On your home screen you will now have an icon to access the scanner interface of the scanner which serial number you entered in the Safari address bar.
6. Clicking the icon in order to bring up the scanner interface.
You can add more scanners and iPads in the same way, just make sure you connect each iPad by entering the serial number of the scanner. Here is an example of an advanced setup where there is also multiple AppleTV's added for screen sharing.